Here are some Facts the FTC Federal Trade Commision has ruled on to protect the customer:
- No Funeral Home can charge a handling fee when a casket is ordered anywhere else.
- The Funeral Home cannot refuse a casket from another company.
- The Funeral Home cannot ask for a receipt of the casket purchased somewhere else.
- Require the family to sign a disclaimer or waiver.
- The Funeral Home cannot withdraw a discount offer when the family chooses to purchase a casket somewhere else.
- The Funeral Home cannot make any slanderous statements concerning purchasing a casket anywhere else. All those can be reported to the FTC and can result in fines of up to $10,000 for the funeral home.